Safety Recall

As always the safety of our customers is our absolute priority.


In cooperation with the U.S. Consumer Products Safety Commission, Vornado is voluntarily recalling the VH101 Personal Vortex Heater sold between 2009 and 2018 because it can overheat when in use, posing fire and burn hazards. All VH101 Personal Vortex Heaters in all colors are being recalled: coral orange, grayed jade, cinnamon, fig, red, ice white and black.


If you own a VH101 Personal Heater, please immediately stop use and follow the instructions below to determine if your heater has been recalled. If your product is subject to this voluntary recall, you will have the option to obtain a free replacement heater or refund of $30 (USD).


For personal assistance with this process, please call Vornado Recall Center toll free at:


(855) 215-5131 Monday – Friday, 8am to 5pm CST


Take these steps to ensure your safety:

1. STOP USE

Turn off your VH101 Personal Heater and unplug it.



2. CHECK MODEL TYPE AND SERIAL NUMBER

On the bottom of your VH101 Personal Heater you will see a silver sticker.  On that sticker, and as shown in red boxes in image, you will see TYPE and SERIAL NO.


 

Safari Users:  Please enable cookies (if you have disabled them), and then restart your browser to begin the registration process.


To determine if your product is affected by the recall or to continue a previously started registration, please enter the Type and Serial Number from your unit below:


 
 

*TYPE

[Ex. VH101]

*DATE CODE

[Ex. FEB10]

*SERIAL NUMBER

[Ex. 54624]

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